Privacy Statement

Online Privacy Policy

Last Modified October 10, 2011.

Independent Stationers, Inc. (“ISI”) believes that your personal information, including your phone number(s), email and residential addresses belongs to you.  We may collect this type of information to serve you better when you provide it to us, but we do not rent or sell your information to third parties.  ISI is committed to protecting your privacy. ISI does not sell, trade, give away, or rent personal or company information, including email address, to any outside parties in ways other than disclosed in this Privacy Policy.  ISI may also use this information collected on the Site to enhance your overall experience with ISI.

This privacy policy applies when you use or access the website available at http://www.independentstationers.coop/ and the services provided therein (together, the “Site”).

INFORMATION COLLECTED DIRECTLY FROM YOU

In order to access certain information, to take advantage of special programs, or to receive notifications, newsletters, and other materials, we may require you to provide certain personal information. For example, we will collect certain personal information if you subscribe to any of our notifications or newsletter programs.

You may unsubscribe at any time from our notification and newsletter programs by clicking on the unsubscribe link at the bottom of any email message. All unsubscribe requests will be honored in an expeditious manner.  At any time, you may opt-out from receiving our notification and newsletter programs or update your personal information in our records by sending an email to websupport@independendentstationers.coop.

INFORMATION COLLECTED AUTOMATICALLY

We may collect information about your visit to the Site, including what pages you view, the links you click, the materials you access, and other actions taken within the Site.  We may also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol address, your browser type and capabilities and language, your operating system, the date and time you access the Site, and the website from which you linked to our Site.

OUR USE OF INFORMATION

If you provide us with personal information, we may retain and use that information for several purposes. For example, we may use your personal information in order to provide transactional and/or commercial information and services via email, direct mail, or via other methods of delivery.  We reserve the right to send you certain communications relating to the Site an ISI’s services generally, such as service announcements or similar administrative or transactional messages, without offering you the opportunity to opt-out of receiving them.

AGGREGATE INFORMATION

From time to time, we and our service providers may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they click on. We and our service providers collect this information through the use of technologies such as "cookies", which are discussed in greater detail in this Privacy Policy, and those described in the "Information Collected Automatically" section above. We and our service providers collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We and our service providers may also group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners or other third parties, or in response to a government request.

ISI and our service providers may share aggregated demographic and preference data with other service providers or third parties to enable the provision of targeted information and/or discounts on products and services to members.

OUR USE OF COOKIES AND WEB BEACONS

Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the Site, to track the number of visitors to the Site, to determine and analyze visitors' use of the Site, to store information that you provide such as your preferences, and to store technical information useful for your interactions with the Site.  The Site uses both session ID cookies and persistent cookies. Session cookies are used to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file. Persistent cookies are set to store an encrypted link to your account information, so you don’t have to enter it more than once. Persistent cookies also enable ISI to track and target the interests of users to enhance the experience on the Site.  Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Site.

Our Site also may contain electronic images known as web beacons—sometimes called single-pixel gifs—that allow us to count the number of users who have visited those pages. We may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Except as described in this Privacy Policy, personal information you provide to ISI through the Site will not be shared outside of ISI and its service providers without your permission.

Disclosure regarding service providers. ISI contracts with other companies to provide services on our behalf, such as hosting the Site, sending out information or promotional offers that may be of interest to you (e.g., via email or direct mail), and analyzing the Site. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons ISI decides to sell, buy, merge or otherwise reorganize its own or other businesses. Such a transaction may involve the disclosure of personal and other information to prospective or actual purchasers, or receiving it from sellers. It is ISI’s practice to seek appropriate protection for information in these types of transactions. In the event that ISI or all of its assets are acquired in such a transaction, customer information would be one of the transferred assets.

Disclosure for other reasons. ISI reserves the right to disclose your personally information, including email address, as required by law and when it is believed that disclosure is necessary to protect ISI' rights and/or comply with a judicial proceeding, court order, or legal process served on the Site, or in urgent circumstances to protect the personal safety of any individual.

SECURITY

The security of your personal information is important to us.  We maintain physical, electronic, and procedural safeguards to secure your personal information. However, “perfect security” does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control directly or through our service providers. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information.  However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Of course, any information you post to any message board, discussion group, or other public posting area on our Site is available to anyone with Internet access.

GOVERNING LAW; VISITORS RESIDING OUTSIDE THE UNITED STATES

This Privacy Policy and the privacy practices of ISI will be subject exclusively to the laws of the State of Indiana within the United States of America, without regard to its conflict of law principles. ISI makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer and use of your information outside your country. Without limiting the foregoing, by providing any personal information to ISI, all Site visitors, including, without limitation, Site visitors in the member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection, storage, and processing of such information in the United States of America.

UPDATES TO THIS POLICY

We reserve the right to update our Privacy Policy from time to time.  When we do, we will post a notice on the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated and we will revise the “Last Modified” date at the top of this Privacy Policy. We encourage you to check this page periodically for any updates. Your continued use of the Site following the posting of updates to this Privacy Policy will mean you accept those updates.

CONTACT US

Any questions you may have regarding our Privacy Policy should be directed via email to privacy@independentstationers.coop.